Sample Course Descriptions - (any description can be seen by clicking on the course after you click enroll button)
Medical Transcription - 250 hrs
This program has a pre-requisite for Medical Terminology or Equivalent Experience. Students without this pre-requisite must add the Meditec Medical Terminology Course, or should select one of the Meditec Medical Transcription courses that includes Medical Terminology.
The Medical Transcription program is designed to prepare individuals for entry-level employment as a medical transcriptionist, medical transcription editor, and related occupations in the medical industry. Program graduates will be employable by private health care practices, clinics, government agencies, insurance companies and other health care facilities.
The program includes dictation by men, women and ESL doctors, all styles and difficulties. Answer keys are used to compare student work against the actual transcripts, one report at a time. Upon completion of the Medical Transcription program, graduates can overcome transcription problems, such as inaudible dictation, background noise, and accents.
Medical Transcription Theory and Practicum introduces you to fundamental medical transcription information needed to transcribe physician dictation into a medical record. You will learn about medical record types and formats, grammar, and punctuation, as well as information needed to transcribe specialty-specific dictation.
Through scenarios and interactivities, this course provides you with ample opportunity to apply and practice the concepts learned. In addition, you will practice transcription using authentic physician dictation by body system or medical specialty. This course would be valuable for anyone preparing for the RHDS certification examination.
At the conclusion of this course, you will be able to:
- Define medical transcription and the medical record.
- Identify medical record types and formats.
- Apply the rules of medical record editing, privacy, security, and integrity.
- Apply the general standards of style for medical transcription.
- Apply rules dealing with measurements and quantitation.
- Transcribe medical dictation by applying specific medical specialty standards and terms.
You will receive a certificate of completion at the end of your program.
Retail Pharmacy Technician with Customer Service Representative (CPhT)
This comprehensive program will prepare students to enter the pharmacy field and take the Pharmacy Technician Certification Board's (PTCB) exam. Course content includes pharmacy medical terminology, reading and interpreting prescriptions and defining generic and brand names drugs and much, much more! They will also learn how to use Microsoft Word, Excel, Outlook, and PowerPoint, using our Microsoft Certified Application Specialist (MCAS) approved courses.
Upon completion of the program, graduates can interpret the prescription or medication order and maintain patient profiles, as well as gather and respond to customer feedback and manage customer relationships.
Program also includes an optional clinical externship at a local healthcare provider! This program also includes the online study guide, practices exam, and CPhT exam voucher to sit for the NHA Certified Pharmacy Technician (CPhT) Exam.
Prospective students should contact the State Board of Pharmacy to obtain the requirements applicable in their state.
Additional fees may apply for a background check, drug test and other externship site testing requirements. Fees will be paid by the student at the time of placement in the optional externship.
Pharmacy Technician: 350 Hours
- The history of pharmacy and healthcare
- Pharmacy technician role and responsibilities
- Pharmacy technician certification and registration process
- Types of pharmacies including the hospital pharmacy, retail practice, long-term care practice, mail order pharmacy, home care pharmacies, and others
- Drug regulation and control
- Pharmaceutical terminology and related anatomy
- Parts of the prescription and labeling
- Pharmacy calculations and math review
- Pharmacy measures and abbreviations
- Parenterals and compounding
- Aseptic technique and the handling of sterile products
- Total Parenteral Nutrition (TPN)
- Basics of IV solutions and calculating 24-hour supply of IV solutions
- Factors affecting drug activity
- Information and pharmacy resources
- Inventory management and financial issues
- Brand names and generic drugs
Pharmacy Technician Online Certification Preparation:
This one-of-a-kind online study guide tutorial and online practice assessment engages and prepares students for their CPhT exam. Aligned to the Exam for the Certification of Pharmacy Technicians (ExCPT) blueprint. The program includes remediation and focused review that takes candidates back to areas that need attention. This online study guide tutorial engages and prepares students for their CPhT exam. Aligned to the Exam for the Certification of Pharmacy Technicians (ExCPT) blueprint. The program includes remediation and focused review that takes candidates back to areas that need attention.
Externship Details: 100 Hour Externship
Students must achieve an 85% grade or better on all course quizzes, module exams and final exam and complete a course throughout the e-learning program. Additionally, to be eligible for the clinical externship process students must pass a background check and a drug screen to be placed in a healthcare facility Students who participate in a clinical must be able to submit the following if required by their site.
Background check (Federal and/or state)
- Immunization record (or be able to obtain any immunizations required)
Pharmacy Technician Certification (CPhT) National Exam Details:
Technicians who pass the (ExCPT) Pharmacy Exam are granted the title of Certified Pharmacy Technician (CPhT).
To be eligible to earn an NHA Pharmacy Technician certification, a candidate must:
- Possess a high school diploma or GED
- Have successfully completed a training program or have a minimum of 12 months of pharmacy-related work experience within the last 36 months.
- Be at least 18 years of age
*Note: Pharmacy Technician certification requirements vary by state. Please review state-specific pharmacy technician requisites by contacting your state board of pharmacy.
Candidates may be required to provide evidence of training or work experience. Each certification program may have additional practical requirements as adopted by the Board.
An applicant scheduled to graduate from an accredited high school or GED Program may receive a provisional certification under the policies listed below.
- Must sit no more than 12 months prior to graduation
- A provisional certification expires 12 months after test date if no High School
- Diploma/GED evidence submitted
Provisional certificates and wallet cards are clearly marked with "Provisional"
Provisional certificates cannot be renewed
Provisional certificates cannot be reinstated
Expiration date follows initial testing date and requires all the continuing education of a full certification
Customer Support Representative Course List and Descriptions:
Microsoft Excel 2010 Ã¢ÂÂ Level 1: 30 hours
In this course, students learn to create and manage worksheets and workbook files; enter data and create basic formulas to perform calculations. Students accomplish the learning objectives for each lesson through a series of hands-on tasks, for which they are given step-by-step instructions and desired result checkpoints. The tasks provide ample opportunity for students to practice, apply, and develop the skills covered in the course.
Microsoft Outlook 2010 Ã¢ÂÂ Level 1: 25 Hours
This course will provide an overview and introduction to Microsoft Excel 2010. You will learn basic concepts and techniques for working with Microsoft Excel's most commonly used features and functions. This course provides many opportunities to practice these techniques.
Microsoft Word 2010 Ã¢ÂÂ Level 1: 30 Hours
This course will provide an overview and introduction to Microsoft Word 2010 and its use within the Windows environment. You will learn basic concepts and techniques for working with Microsoft Word's most commonly used features and functions. There will be opportunities to explore and practice these techniques throughout the course.
Office Procedures Level 1: 30 Hours
This course teaches introductory office procedures and practices to the novice office worker. It consists of six Lessons and a Final Exam. Each Lesson is divided into Sections with related Tasks. There are questions at the end of each Lesson designed to reinforce the concepts the student has learned in the Lesson.
Business Verbal Communications: 25 Hours
The Business Verbal Communication course is designed to introduce students to the primary aspects of successful verbal communication in a business context. Students have ample opportunity to apply the concepts learned by completing tasks and exercises in the course.
Customer Service: 25 Hours
The Customer Service course will teach students the fundamentals of customer service and help them to develop core competencies for providing excellent customer service. Students are given ample opportunity to practice, apply and develop their customer service skills through the completion of hands-on tasks.
Medical Office Manager Certificate
Medical Office Management involves managing the daily operations of a medical/healthcare facility. This course introduces you to the overall business operations of a medical office. You will learn the specifics of the role of a medical office manager. These include personnel management, vendor management, front office management, as well as billing and payment management. You will also learn about medical records and the importance of the computerization of a medical office. This course is valuable for all those preparing for a career as a medical office manager. Through scenarios and interactivities, this course provides you with ample opportunity to apply and practice the concepts learned, and prepares you for your role as a professional in the health insurance industry.
A medical office management career is a good fit for those interested in managing others, being the boss, working in an office, helping others, variety, and challenges. According to the Bureau of Labor Statistics, there were 303,000 medical and health services managers in 2010. Medical office managers are employed in organizations, such as :
Medical businesses need employees to handle the daily business activities. They value employees with varied skills, including billing and coding knowledge, financial management, policy and procedure development, and employee management. As the large baby-boom population ages and people remain active longer, it is no surprise that this career has very strong growth potential in the coming years.
Program Course Details:
Medical Office Management
Lesson 1: Today's Healthcare Environment
Lesson 2: Communications in a Medical Office
Lesson 3: Legal and Ethical Issues in Managing a Medical Office
Lesson 4: Personnel Management
Lesson 5: Managing the Front Office
Lesson 6: Appointment Scheduling
Lesson 7: Medical Records Management
Lesson 8: Regulatory Compliance in a Healthcare Setting
Lesson 9: Duties of a Medical Office Manager
Lesson 10: Use of Computers in a Medical Office
Lesson 11: Office Policies and Procedures
Lesson 12: Accounting and Payroll in a Medical Office
Lesson 13: Billing and Collecting
Lesson 14: Health Insurance
Lesson 15: Procedural and Diagnostic Coding
Lesson 16: Quality Improvement and Risk Management